• +30 2311 2023 75
+30 2311 2411 36
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Account Manager (French Speaking)


The consulting company UPGRADE on behalf of its client, an export-oriented lift manufacturer, including lifts and components, is looking for (1) one person to staff the following position:

Account Manager (French Speaking) (Thessaloniki)

Position Code: ACCMNG0422


  • Serve as the lead point of contact for all customer account management matters.
  • Negotiate contracts and close agreements to maximize profits.
  • Report on the status of accounts and transactions
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
  • Collaborate with sales team to identify and grow opportunities within territory.
  • Supervise account representatives to ensure sales increase.
  • Assist with challenging client requests or issue escalations as needed.
  • Remain in regular contact with your clients to understand and meet their needs.
  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation and maintain trust.
  • Unearth new sales opportunities through networking and turn them into long-term partnerships.
  • Generate new business using existing and potential customer networks.
  • Manage the entire sales cycle from finding a client to securing a deal.
  • Serve as the link of communication between key customers and internal teams.
  • Set and track sales account targets, aligned with company objectives.
  • Suggest actions to improve sales performance and identify opportunities for growth.
  • Create detailed business plans designed to attain predetermined goals and quotas.
  • Present products to prospective clients.

Required Qualifications:

  • BA/BS degree in Business Administration, Sales or relevant field
  • Proven experience as an Account Executive, or similar sales/customer service role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Excellent written and verbal English
  • Power Point skills
  • Solid experience with CRM software and MS Office (particularly MS Excel)
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills
  • Enthusiastic and passionate
  • French language proficiency

Additional Qualifications:

  • Excellent communication and presentation skills
  • An analytical approach to work
  • Commercial, structured and results-driven mindset;
  • Problem-solving skills and initiative
  • Negotiation skills and the ability to influence others
  • Strong attention to detail and an investigative nature
  • Good time management skills and the ability to prioritize
  • The ability to work as part of a team and to build strong working relationships
  • Good personal organization skills.
  • Ability to work under pressure; think clearly and act decisively.


  • Competitive salary
  • Bonus
  • Cell phone, laptop, private insurance policy of executives
  • Flexible working conditions
  • Continuous training and guidance according to new market trends
  • Conditions that enhance knowledge and provide important opportunities
  • A modern, dynamic, professional and pleasant working environment


For any questions you can contact by phone: 📞2311 2411 36

Interested candidates are kindly requested to submit their CV to the address: 📩 consulting@upgrade.edu.gr